Terms of Service

These Terms of Service govern your use of the Lucky Lala Gift website and your purchases from our store. By accessing the website or placing an order, you agree to these terms.

Online Store Terms

You must be legally able to enter into a binding agreement in your jurisdiction to use this store. You may not use our products or services for unlawful or unauthorized purposes.

Products and Mystery Orders

We make reasonable efforts to display product information accurately. Mystery products contain randomly selected items; photos are examples and do not guarantee specific contents, colors, styles, characters, or values unless expressly stated on the product page.

Orders and Payment

Prices and availability may change without notice. We may limit, reject, or cancel an order for reasons including suspected fraud, pricing errors, inventory issues, or shipping restrictions. If we cancel a paid order, the applicable payment will be refunded.

Shipping and Returns

Processing, delivery, damaged-item claims, cancellations, and eligible remedies are governed by our Shipping Policy and Refund & Return Policy, which form part of these terms.

Accuracy of Information

You agree to provide current, complete, and accurate order, billing, and shipping information. We are not responsible for delays or failed delivery caused by inaccurate information supplied by the customer.

Intellectual Property

Unless otherwise stated, website content, branding, text, graphics, and original materials belong to Lucky Lala Gift or their respective rights holders and may not be copied or commercially reused without permission.

Third-Party Services

Our store may rely on third-party providers for hosting, payments, shipping, analytics, and other services. Their services may be subject to additional terms and policies.

Prohibited Uses

You may not misuse the website, interfere with its operation, transmit malicious code, attempt unauthorized access, or violate applicable laws or the rights of others.

Disclaimer and Limitation

To the fullest extent permitted by law, the website and services are provided without warranties beyond those that cannot legally be excluded. Nothing in these terms limits rights or remedies that cannot be limited under applicable consumer law.

Changes to These Terms

We may update these terms from time to time by posting a revised version on this website. Continued use after an update means you accept the revised terms, where permitted by law.

Contact

Questions about these Terms of Service may be sent to lala-gift@outlook.com.