Mystery Capsule Gacha
What You Might Get
Each mystery order may include a surprise mix of magic-themed items such as plush toys, wands, keychains, house-themed accessories, jewelry, crossbody bags, cosmetic bags, stationery, nail accessories, compact mirrors, figures, collectibles, home décor, and other magical surprises. Contents vary from order to order.
How It Works
- Choose the number of mystery balls you would like.
- Select your preferred house, or choose “Surprise Me” for a random mix.
- Choose whether we may share your order packing video on TikTok.
- Complete checkout and add any preferences or duplicate-avoidance requests in your order notes.
- We will open your mystery balls and pack the revealed items for shipment.
Order Notes
You may leave a note at checkout with your preferred colors, item types, items you already own, or products you would like us to avoid duplicating. We will do our best to consider your requests when preparing your order, but requests are not guaranteed and specific items cannot be selected.
Mystery Item Notice
This is a mystery product. All items are selected at random, and every order may be different. Product photos and videos are examples only and do not show the exact contents of your order. Choosing a house indicates a theme preference, but does not guarantee any particular character, design, style, color, or item.
Processing & Shipping
Please allow 5–7 business days for your mystery order to be prepared before shipment. Once shipped, your order is expected to arrive within 20 business days, depending on the destination, carrier, and customs processing. Tracking information will be provided when your order ships. Weekends and public holidays are not included in these estimates, and carrier or customs delays may occur.
Returns & Damaged Items
Because each order contains randomly selected mystery items, returns and exchanges are not accepted for personal preference, duplicate items, or not receiving a specific design. If an item arrives damaged, incorrect, or missing, please contact us within 7 days of delivery and include your order number plus clear photos or video of the item and packaging. We will review the issue and provide an appropriate replacement or resolution when eligible.